PRIVACY POLICY

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from Valæro™ (the “Site”).

1. Information We Collect

We collect the following types of information:

Personal Information

Name
Email address
Shipping & billing address
Payment information
Phone number (if provided)

Device Information

Automatically collected:

IP address
Browser type
Time zone
Cookies
Pages viewed
Referral source

Order Information

Products purchased
Purchase date
Payment confirmation
Shipping details

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve and personalize your shopping experience
Send order updates and notifications
Detect and prevent fraud
Send marketing emails (only if you opt in)

3. Sharing Your Information

We share your information with the following partners:

Shopify (e-commerce platform)
Payment processors such as Shopify Payments, PayPal, etc.
Fulfillment partners / shipping carriers
Analytics providers (Shopify Analytics, Meta, TikTok, etc.)

We do not sell your personal data.

4. Cookies

We use cookies to:

Improve site performance
Track analytics
Save cart information
Enable personalized advertising

You may disable cookies in your browser settings.

5. Data Retention

We keep order information for legal and accounting purposes unless you request deletion.

6. Your Rights

Depending on your location (e.g. Canada, EU), you may request:

Access to your personal data
Correction or deletion
Opt-out of marketing
Data portability

7. Changes

We may update this policy to reflect legal or operational changes.

8. Contact Us

For more information or concerns:
support@valaero.com
(or your brand email)